Returns Policy
We want you to be completely satisfied with your purchase. Our hassle-free return process ensures your peace of mind.
How Our Return Process Works
Request Return
Fill out our simple return form or contact our customer support team.
Receive Approval
We'll review your request and send return instructions within 24 hours.
Ship Item Back
Package your item securely and ship it using the provided return label.
Receive Refund
Once received and inspected, your refund will be processed within 5 business days.
Return Eligibility
Items are eligible for return under the following conditions:
- Return requested within 30 days of delivery
- Item is in original condition with all parts and packaging
- You have proof of purchase (order number or receipt)
- Item has not been used or assembled (unless defective)
Refund Information
Once we receive and inspect your returned item, we'll process your refund. The way you receive your refund depends on your original payment method:
- Credit Card: Refunded to the original card (3-5 business days)
- PayPal: Refunded to your PayPal account (1-2 business days)
- Store Credit: Available immediately for your next purchase
- Gift Returns: Refunded as store credit or exchange
Exchanges
If you'd prefer to exchange your item instead of returning it for a refund, we make it easy:
- Select "Exchange" on the return form
- Specify the replacement item you want
- Return your original purchase
- We'll ship your replacement after inspection
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately:
- Report within 48 hours of delivery
- Include photos of the damage or defect
- We'll arrange a free return shipping label
- Choose replacement or full refund including shipping
Need Help With Your Return?
Our customer support team is ready to assist you with any questions or concerns about your return.