Our Accessibility Commitment

At Basic Shop LLC, we believe that great design is inclusive design. We are committed to making our products, services, and digital platforms accessible to everyone, regardless of their abilities or the technologies they use. Our goal is to create an inclusive shopping experience that welcomes and supports all customers.

Accessibility is not an afterthought for us—it's a fundamental principle that guides our product development, website design, and customer service approach.

Website Accessibility Features

Keyboard Navigation
Our website can be fully navigated using keyboard controls, ensuring access for users who cannot use a mouse.
Screen Reader Compatibility
Our site is optimized for screen readers, with proper semantic HTML and ARIA labels to provide clear context and navigation.
Color Contrast and Readability
We maintain high color contrast ratios and use clear, readable fonts to support users with visual impairments.

Product Accessibility

We design our furniture and home goods with accessibility in mind, considering the diverse needs of our customers:

  • Ergonomic designs that support various body types and mobility needs
  • Adjustable furniture with multiple height and configuration options
  • Clear, easy-to-read product instructions with large print options
  • Consideration of sensory-friendly design principles

If you have specific accessibility requirements for a product, our customer service team is always ready to provide detailed information and assistance.

Continuous Improvement

We are committed to continuously improving our accessibility. Our approach includes:

  • Regular accessibility audits of our website and digital platforms
  • Ongoing staff training on accessibility best practices
  • Active engagement with accessibility experts and user feedback
  • Staying current with WCAG (Web Content Accessibility Guidelines) standards

We recognize that accessibility is a journey, not a destination. We are always learning and working to make our products and services more inclusive.

Accessibility Support

If you encounter any accessibility barriers or have specific accessibility needs, please don't hesitate to reach out to us. We are dedicated to finding solutions and ensuring you have the best possible experience with Basic Shop LLC.